c44km's Privacy Policy — Your Data Is Our Responsibility
Your personal information is completely safe at c44km. This document provides a full explanation of how we collect, store, and protect your data.
Introduction & Scope
This Privacy Policy ("Policy") is issued on behalf of the c44km platform ("we", "our", "Platform") and applies to all users ("you", "user") of the website https://c44km.lat. This Policy describes what types of personal information c44km collects, how that information is used and stored, and what steps we take to protect users' data.
By using the c44km platform, you will be considered to have read this Privacy Policy and agreed to its terms. This Policy is an integral part of our Terms & Conditions.
We reserve the right to amend this Policy at any time. For significant changes, we will post a notice on the platform. The latest version of the Policy will always be published on this page.
What Information We Collect
2.1 Information Provided Directly
When you create an account or use the services at c44km, the following information may be collected directly from you:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number (for verification and communication)
- Email address
- Residential address
- Identity document details (copy of national ID card or passport — where applicable)
- Payment account details (bKash, Nagad, Rocket, Upay, or bank account number)
2.2 Automatically Collected Information
The following technical information may be collected automatically while you use the platform:
- IP address and device information
- Browser type and version
- Operating system information
- Time spent on the platform and list of pages visited
- Session data collected via cookies and similar tracking technologies
- Game history and transaction records
2.3 Information Received from Third Parties
In some cases we may receive information from third-party sources, such as payment processors (bKash, Nagad, etc.) or identity verification services. This information is used solely for account verification and to ensure security.
How Your Information Is Used
c44km uses your information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, and maintain your account. |
| Payment Processing | To securely complete deposit and withdrawal transactions. |
| Customer Support | To provide assistance via 24/7 live chat and email. |
| Security & Fraud Prevention | To monitor for unauthorized access and prevent money laundering. |
| Age Verification | To confirm that the user is 21 years of age or older. |
| Service Improvement | To analyze the user experience and improve the platform. |
| Responsible Gaming | To identify problematic gambling patterns and provide the necessary support. |
| Legal Compliance | To comply with applicable laws and regulations. |
Data Retention & Security
4.1 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet applicable legal obligations afterward. Financial transaction records are generally retained for a specified period even after account closure.
4.2 Data Security Methods
c44km takes the following technical and administrative measures to keep your information secure:
- SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
- Restricted Access: Only authorized personnel are permitted to access personal information.
- Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
- Two-Factor Authentication: A two-step authentication method is used to protect accounts.
- Data Backup: Important data is backed up regularly to prevent data loss.
- Staff Training: All staff are trained in best practices for data protection.
Sharing Information with Third Parties
c44km never sells or rents your personal information to third parties under any circumstances. However, information may be shared in specific situations:
- Service Providers: With partners who provide payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical support — only the information necessary to provide the service.
- Legal Obligations: To fulfill court orders, requests from regulatory authorities, or requirements under applicable law.
- Fraud Prevention: With relevant authorities for anti-money laundering and investigation of suspicious activity.
- Business Transfers: In the event of any merger, acquisition, or asset sale, users will be notified in advance.
Before sharing information with any third party, we sign a confidentiality agreement with them and confirm that they provide the same standard of protection.
Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored in your browser. The c44km platform uses cookies to manage your session, remember your preferences, and improve service quality.
6.2 Cookies We Use
- Essential Cookies: Essential for the core functionality of the platform; without these, the site will not work properly.
- Functionality Cookies: To remember your language preferences and login location.
- Analytics Cookies: To review site usage and improve the service.
- Security Cookies: To detect fraud and unauthorized access.
Your Rights Regarding Your Information
As a c44km user, you have the following rights over your own information:
Right to Access
You can request at any time to know what information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your information be deleted — subject to legal obligations.
Right to Object to Processing
You can object to the processing of your information for specific purposes.
Right to Data Portability
You can request that your information be provided in a common, machine-readable format.
Right to Opt Out of Marketing Communications
You can request to opt out of promotional communications at any time.
Protection of Minors' Information
c44km strictly does not provide services to persons under the age of 21. We do not knowingly collect any personal information from minors. If we become aware that a minor has provided information, we will immediately delete that information and close the account.
If you believe we hold information about a minor, please contact us immediately. To learn more about responsible gaming, visit our Responsible Gaming page.
Game Providers & Third Parties
The c44km platform hosts content from multiple game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. These providers may access the technical information required to operate the games (such as game session data).
Each third-party provider has its own privacy policy. c44km is not responsible for the privacy practices of these third parties. We advise you to review the relevant provider's privacy policy yourself.
Policy Changes & Updates
c44km reserves the right to change or update this Privacy Policy at any time. For significant changes, we will post a clear notice on the platform or notify you by registered email.
The latest version will always be available on this page (https://c44km.lat/privacy-policy). Continued use of the platform after any changes will indicate that you have agreed to the revised Policy.
Contact Us About Privacy
Have a question about your information?
For any questions regarding the Privacy Policy, the use of your information, or your rights, please contact the c44km support team. We provide support in both Bengali and English, 24/7.
For live chat, log in to your account from the c44km Login page.